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badminton shuttlecocks
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the Senston Badminton Shuttlecocks? A: The Senston Badminton Shuttlecocks are made from duck feathers and have a compound cork head.
- Q: Are these shuttlecocks suitable for competitive play? A: No, these shuttlecocks are designed for training, leisure, and entertainment purposes only, and are not intended for competitive matches.
- Q: How many shuttlecocks are included in the package? A: The package contains 6 shuttlecocks, which are packed in a sturdy tube.
- Q: Can these shuttlecocks be used outdoors? A: Yes, the Senston Badminton Shuttlecocks are suitable for both outdoor and indoor sports activities.
- Q: What is the best way to maintain the shuttlecocks? A: To prolong the life of the shuttlecocks, especially in low temperature or dry climates, you can increase the humidity of the feathers with water vapor before playing.
- Q: Are these shuttlecocks beginner-friendly? A: Yes, these shuttlecocks are ideal for beginners as well as for casual players looking to practice or play for fun.
- Q: How should I store the shuttlecocks when not in use? A: It is recommended to store the shuttlecocks in their tube to protect them from damage and maintain their quality.
- Q: Do the shuttlecocks come in different colors or designs? A: The Senston Badminton Shuttlecocks feature a bright color and a cool design for enhanced visibility during play.
- Q: Are these shuttlecocks reusable? A: Yes, the tube packaging is firm and can be reused, helping to keep the shuttlecocks protected when not in use.
- Q: Is there a specific way to dampen the shuttlecock feathers? A: Yes, you can lightly increase the humidity of the feathers with some water vapor, but avoid using hot water as it can damage the feathers.
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