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Features: 1. Made of high quality aluminium alloy material, which is very durable and lightweight to carry. 2. Good performance, high strength and resistance. 3. Anodizing process on the surface of tent pole makes it smooth and not easy to fade. 4. Can quickly repair broken tent poles. 5. Great accessories for outdoor use.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the diameter compatibility of these replacement tent poles? A: These replacement tent poles are designed to support poles with a diameter of 7.9 to 8.5 mm.
- Q: What material are the replacement tent poles made of? A: The replacement tent poles are made of high-quality aluminum alloy, which is known for being durable and lightweight.
- Q: How long are the replacement tent poles? A: Each replacement tent pole is approximately 13 cm (5.11 inches) in length.
- Q: Can these tent poles be used for quick repairs? A: Yes, these tent poles can quickly repair broken tent poles, making them a convenient accessory for camping.
- Q: Are the tent poles resistant to fading? A: Yes, the anodizing process used on the surface of the tent poles makes them smooth and resistant to fading.
- Q: What is included in the tent pole kit? A: The kit includes 12 replacement tent poles along with a carrying case for easy transport.
- Q: Are these tent poles suitable for trekking and hiking? A: Yes, these tent poles are great accessories for outdoor activities such as trekking and hiking.
- Q: How much does the entire tent pole kit weigh? A: The lightweight aluminum alloy construction ensures that the entire kit is easy to carry, though the specific weight may vary.
- Q: Can these poles be used with different brands of tents? A: Yes, as long as the tent's existing poles have a compatible diameter of 7.9 to 8.5 mm, these replacement poles can be used with various tent brands.
- Q: What care is required for maintaining the tent poles? A: To maintain the tent poles, store them in a dry place and avoid exposure to harsh chemicals that could damage the anodized surface.
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