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This Pin and Ring replacement attaches tent to poles. Fits Aluminum Frame tents and most fiberglass frame tents.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the tent pole rings? A: The inner diameter of the tent pole rings is 1.2 inches (2.7 cm).
- Q: How long is the pin included in the pack? A: The pin included in the pack measures 1.97 inches (5 cm) in length.
- Q: What types of tents are compatible with these connectors? A: These tent pole connectors fit aluminum frame tents and most fiberglass frame family and backpacking tents.
- Q: How many rings and pins come in a package? A: Each package includes 5 tent pole rings and a single pin.
- Q: What material are the tent pole rings made from? A: The tent pole rings are made from aluminum alloy, providing durability and strength.
- Q: Can these connectors be used for heavy-duty camping tents? A: Yes, the aluminum construction offers the strength needed for heavy-duty camping tents.
- Q: Are these connectors easy to install? A: Yes, the pin and ring design allows for easy and quick installation on your tent poles.
- Q: Do these tent pole connectors come with a warranty? A: Warranty details should be checked with the retailer, as they may vary by seller.
- Q: Can I use these connectors for other outdoor structures? A: While primarily designed for tents, they may be adaptable for other lightweight outdoor structures.
- Q: Is this product suitable for backpacking? A: Yes, the lightweight aluminum design makes it suitable for backpacking tents.
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