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*If you find any initial defects, please contact us.* This canvas carrying bag is for storing tent poles, tripod stands, fishing pole, walking stick, trekking hiking poles, etc... (Please confirm the products size first.) ?DIMENSIONS?f3.5'' x 29.5'' / f9 x 75 cm; Weight:11oz / 300g
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the camping moon Canvas Pole Case? A: The camping moon Canvas Pole Case has dimensions of φ3.5" x 29.5" (φ9 x 75 cm).
- Q: What can I store in the Canvas Pole Case? A: This carrying bag is designed for storing tent poles, tripod stands, fishing poles, walking sticks, and trekking hiking poles.
- Q: How much does the Canvas Pole Case weigh? A: The weight of the Canvas Pole Case is 11oz (300g).
- Q: Is the Canvas Pole Case suitable for outdoor use? A: Yes, the Canvas Pole Case is suitable for outdoor use, designed to protect and store your equipment while camping or hiking.
- Q: Can the color of the Canvas Pole Case differ from what I see online? A: Yes, the color may differ slightly depending on your monitor and its settings.
- Q: What should I do if I find defects in the Canvas Pole Case? A: If you find any initial defects in the product, please contact customer service for assistance.
- Q: Is the Canvas Pole Case waterproof? A: The product details do not specify if the Canvas Pole Case is waterproof; it is advisable to check with the seller for this information.
- Q: What material is the Canvas Pole Case made of? A: The specific material of the Canvas Pole Case is not mentioned in the product details.
- Q: Is there a warranty for the Canvas Pole Case? A: Warranty information is not provided in the product details; please check with the seller for warranty options.
- Q: Can I use the Canvas Pole Case for storing items other than poles? A: While it is designed for poles, you may use it for other similarly sized items, but ensure they fit within the dimensions.
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