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Delmera is a professional manufacturer of emergency blankets, emergency sleeping bags and emergency tents
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Delmera Emergency Sleeping Bag made of? A: The Delmera Emergency Sleeping Bag is constructed from mylar material, known for its insulating properties and lightweight nature.
- Q: How does the emergency sleeping bag keep you warm? A: This sleeping bag retains 90% of a survival victim's body heat by reflecting it back, ensuring warmth in extreme conditions.
- Q: Is the Delmera sleeping bag waterproof? A: Yes, the Delmera sleeping bag is designed to be waterproof, providing protection against rain, wind, and snow.
- Q: What are the dimensions of the sleeping bag when packed? A: The sleeping bag is incredibly packable, fitting conveniently in a nylon stuff sack, making it easy to carry in your survival kit.
- Q: Can the sleeping bag be used in emergencies other than camping? A: Yes, it is suitable for various emergencies, such as preventing hypothermia, covering injured victims, or as a survival shelter.
- Q: How do I pack the sleeping bag? A: Simply fold the sleeping bag and place it into the included nylon stuff sack for easy transport and storage.
- Q: Is the Delmera sleeping bag durable? A: Yes, it is made from extra-thick 26um mylar material with a tear and puncture-resistant coating, designed to withstand extreme conditions.
- Q: What color is the Delmera Emergency Sleeping Bag? A: The sleeping bag is available in a bright orange color, which helps rescuers easily identify individuals in distress.
- Q: How should I store the Delmera sleeping bag? A: It is recommended to store the sleeping bag with your survival kit, in your bug-out bag, or in a glove box for easy access when needed.
- Q: What is the weight of the Delmera Emergency Sleeping Bag? A: The sleeping bag is designed to be ultra-lightweight, making it convenient to carry without adding significant weight to your gear.
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