Replacement Poles for GEERTOP 2 People Tent - ''TopRoad 2''Specification:Material: AluminumWeight: 1.14 lbsPackage size: 16.5 x 4.3 x 1.2 inches
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material are the GEERTOP Portable Aluminum Replacement Tent Poles made from? A: The GEERTOP Portable Aluminum Replacement Tent Poles are made from aviation aluminum alloy, known for its high strength and good toughness.
- Q: How much do the GEERTOP tent poles weigh? A: The tent poles weigh approximately 1.14 lbs, making them ultralight and suitable for camping and backpacking.
- Q: What is the packaged size of the tent poles? A: The packed size of the GEERTOP tent poles is 16.5 x 4.3 x 1.2 inches, which is compact for easy transport.
- Q: Are these poles compatible with other tent brands? A: These replacement poles are specifically designed for the GEERTOP 'TopRoad 2' tent for 2 persons; compatibility with other brands is not guaranteed.
- Q: How easy is it to assemble the GEERTOP tent poles? A: The tent poles are easy to assemble, with each section connected by high stretch inner cords, allowing for quick setup and takedown.
- Q: Can these poles withstand harsh weather conditions? A: Yes, the aluminum alloy construction provides high strength and durability, allowing the poles to withstand wind and rain effectively.
- Q: Are the tent poles suitable for emergency use? A: Yes, these poles can serve as emergency supports for leisure camping and outdoor sports such as hiking and traveling.
- Q: What is included in the package of the GEERTOP tent poles? A: The package includes two aluminum poles, but the tent is not included.
- Q: How should I care for my GEERTOP tent poles? A: To care for your tent poles, store them in a dry place, avoid exposure to extreme temperatures, and clean them with a damp cloth after use.
- Q: Can children assemble the GEERTOP tent poles? A: Yes, the design is simple enough that even a child can assemble the poles easily and quickly.
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