Zoom
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
-
Email: support@onlinesportsmall.com
-
Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight of the Genma0 Ultralight Half Mesh Tent? A: The Genma0 Ultralight Half Mesh Tent is designed to be lightweight, making it easy to carry for camping trips. Its specific weight may vary, but it is known for its portability.
- Q: How many people can comfortably fit in this tent? A: This tent is designed to accommodate 1 to 2 people comfortably, making it ideal for small camping trips or as an additional shelter for larger groups.
- Q: Is the tent waterproof? A: Yes, the tent features a waterproof treated bottom made from 210D Silicon-coated Nylon, ensuring you stay dry even in dewy conditions.
- Q: What is the setup process like for this tent? A: The tent offers a quick setup process. It comes with tent pegs that allow you to secure it to the ground easily, and you can hang it appropriately for use.
- Q: Can this tent be used with a larger tipi tent? A: Yes, the half teepee shape of this tent is designed to be compatible with larger tipi tents, providing additional space for 1 or 2 people.
- Q: What features help keep insects out? A: The tent includes a mesh design that effectively keeps tiny creatures and insects out, enhancing your camping experience.
- Q: What is the PU rating of this tent? A: The tent has a PU4000mm rating, indicating a high level of waterproofing and protection against rain.
- Q: Is this tent suitable for backpacking? A: Yes, its lightweight and durable construction makes it suitable for backpacking, allowing for easy transport during your outdoor adventures.
- Q: What type of material is used for the tent's bottom? A: The bottom of the tent is made from 210D Silicon-coated Nylon Fabric, which is known for its durability and waterproof properties.
- Q: Does the tent come with accessories for setup? A: Yes, the tent comes with necessary accessories such as tent pegs for easy and secure setup.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop