HIKEMAN focus on outdoor equipment,provide durable and portable products to help you enjoy the natureQuality is our life,our items from accessories to raw materials all have to undergo a rigorous screening,so you could rest assured to use choose HIKEMAN,happy camping Package Include: 4 tarp poles 4 tent stakes (color random) 4 camping ropes 1 extra thimble 1 outermost bags Why outdoor master choose Hikeman tarp poles Durable,Lightweight,waterproof,rust-resistant,and easy carry in the same premium durable carrying baggreat choice for camping hiking backpacking SUV awning
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum height of the HIKEMAN tent poles? A: The HIKEMAN tent poles can be adjusted from a minimum height of 35.43 inches (90 cm) to a maximum height of 90.55 inches (230 cm).
- Q: How many poles are included in the package? A: The package includes a total of 4 adjustable tent poles.
- Q: What material are the camping poles made of? A: The camping poles are constructed from durable 6061 aluminum alloy, which is resistant to rust.
- Q: Are the poles lightweight for easy transport? A: Yes, each pole weighs only 1.1 pounds, making them lightweight and portable for camping trips.
- Q: How do I adjust the height of the poles? A: To adjust the height, simply extend the pole to the desired length and use the twist lock mechanism to secure it in place.
- Q: Can these poles be used with various types of tarps? A: Yes, the adjustable poles are compatible with any tarp or camping material that has grommets, including cabin tents and dining canopies.
- Q: What feature prevents the poles from slipping during use? A: The poles have a durable plastic cap at the end, which provides anti-slip protection when supporting tents or tarps.
- Q: Is there a mechanism for easy storage of the poles? A: Yes, the poles can be easily shrunk to their shortest length for convenient storage when not in use.
- Q: What types of camping needs can these poles accommodate? A: The adjustable tent poles are multifunctional and can be used for a variety of camping needs, including supporting tarps, tents, and other outdoor shelters.
- Q: Are the poles easy to set up and take down? A: Yes, the simple twist lock system allows for quick setup and takedown, making them user-friendly for campers.
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