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HIKEMAN focus on outdoor equipment,provide durable and portable products to help you enjoy the natureQuality is our life,our items from accessories to raw materials all have to undergo a rigorous screening,so you could rest assured to use choose HIKEMAN,happy camping Package Include: 4 tarp poles 4 tent stakes (color random) 4 camping ropes 1 extra thimble 1 outermost bags Why outdoor master choose Hikeman tarp poles Durable,Lightweight,waterproof,rust-resistant,and easy carry in the same premium durable carrying baggreat choice for camping hiking backpacking SUV awning
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum height of the HIKEMAN tarp poles? A: The HIKEMAN tarp poles can extend up to a maximum height of 92 inches (7.6 feet).
- Q: Are these tarp poles lightweight and portable? A: Yes, each tarp pole weighs only 1.1 lbs, making them lightweight and easy to carry for camping or outdoor activities.
- Q: What material are the HIKEMAN tarp poles made from? A: The tarp poles are made from 6061 aluminum alloy, ensuring durability and strength for outdoor use.
- Q: How do the adjustable features work on these tarp poles? A: The tarp poles feature telescoping technology that allows you to adjust their height anywhere between 36 inches and 92 inches.
- Q: Can these tarp poles support various types of tarps? A: Yes, the rubber cap at the top reduces slippage, allowing them to securely support a variety of tarps without tearing.
- Q: What is the warranty or service guarantee for the tarp poles? A: The HIKEMAN tarp poles come with a 365 Days Service Guarantee, ensuring customer satisfaction with options for replacement or refund.
- Q: Are the tarp poles easy to store when not in use? A: Yes, the poles can be collapsed down to a compact size of 36 inches for easy storage.
- Q: Do these tarp poles work well in adverse weather conditions? A: Yes, the non-slip bottom provides maximum support and strength, making them suitable for use in various weather conditions.
- Q: What is included in the product packaging? A: The product comes with 4 adjustable aluminum tarp poles.
- Q: Can these poles be used for purposes other than camping? A: Absolutely, they can be used for setting up shelters, hammock umbrellas, awnings, and other outdoor structures.
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