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Used on the following models: HealthRider 500i - HMTL311050 H120 - HMTL399061 Q400 - HMTL399060 Image Q400 - IMTL399060 Pro-form 350 - PFTL311050 350 - PFTL311051 350 - PFTL311052 350 - PFTL319060 350 - PFTL319061 355 - 831.307530 370e Crosswalk - 831.296230 370e Crosswalk - 831.296231 400 X - PFTL397060 400 X - PFTL397061 440 X - PMTL493050 440 X - PMTL493051 450 - PFTL411050 500i - 831.296040 500i - 831.296041 525 X - PFTL432050 525 X - PFTL432051 Crosswalk 365e - 831.295330 Crosswalk 365e - DTL34951 Crosswalk 370e - 831.306100 Crosswalk 400e - 831.296330 Crosswalk 400e - 831.296331 Crosswalk 420X - PMTL394050 Crosswalk Caliber Elite - PFTL715050 Crosswalk Caliber Elite - PFTL715051 Crosswalk Caliber Elite - PFTL715052 Crosswalk Caliber Elite - PFTL715053 X 800 - PETL378050 X 820 - PETL377050 Wes.lo Cadence 50SE - WLTL398060
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What treadmill models is the Icon Health & Fitness Treadmill Rear Idler Take-up Roller compatible with? A: The rear idler take-up roller is compatible with various treadmill models including HealthRider 500i, H120, Q400, Pro-form models 350, 355, 370e Crosswalk, Crosswalk Caliber Elite, and Cadence 50SE, among others. Refer to the product description for a full list of compatible models.
- Q: How easy is it to install the rear idler take-up roller? A: The installation of the H.F Exchange rear idler take-up roller is designed to be user-friendly, allowing for effortless installation. Detailed instructions are typically included with the product to guide you through the process.
- Q: What benefits does the rear idler take-up roller provide for treadmill performance? A: This roller optimizes treadmill functionality by ensuring smooth movement and consistent maintenance of belt tension, reducing friction and wear, and preventing slippage during workouts.
- Q: Is the rear idler take-up roller durable? A: Yes, the H.F Exchange rear idler take-up roller is constructed from high-quality, durable materials designed to withstand regular use, providing long-lasting reliability and performance.
- Q: Can I use this roller for other fitness equipment? A: The H.F Exchange rear idler take-up roller is specifically designed for treadmill use. It is recommended to check compatibility with your specific treadmill model as outlined in the product details.
- Q: What should I do if I experience issues with my treadmill after installation? A: If you encounter any issues after installation, it is advisable to consult the installation guide first. If problems persist, contact customer support or a qualified fitness technician for assistance.
- Q: Does the roller maintain optimal belt tension? A: Yes, the design of this roller helps maintain optimal belt tension, which is essential for preventing belt slippage and ensuring a stable workout environment.
- Q: How does this roller improve the treadmill's overall maintenance? A: The rear idler take-up roller aids in reducing friction and wear on the treadmill belt, which can prolong the life of your treadmill and reduce the need for frequent maintenance.
- Q: What is the part number for this roller? A: The part number for the Icon Health & Fitness Treadmill Rear Idler Take-up Roller is 349998.
- Q: Who can I contact for support regarding this product? A: For support or inquiries regarding the H.F Exchange rear idler take-up roller, you can reach out to customer service or a knowledgeable fitness technician for assistance.
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