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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight limit for the Lichico Walking Pad Under Desk Treadmill? A: The Lichico Walking Pad Under Desk Treadmill supports a maximum weight capacity of 220 pounds, making it suitable for a variety of users.
- Q: How loud is the treadmill during operation? A: This treadmill features a 2.5HP brushless motor that operates quietly, allowing you to use it without disturbing others, making it ideal for home or office settings.
- Q: Can I use this treadmill for jogging or just walking? A: Yes, the treadmill offers a speed range from 0.5 to 4 mph, allowing you to use it for walking, jogging, or light running as per your fitness needs.
- Q: Does the treadmill require assembly? A: The Lichico Walking Pad comes mostly assembled. You may need to attach the front wheels for easy mobility, which is a straightforward process.
- Q: What features help reduce impact on joints? A: The treadmill is equipped with dual shock absorption systems, including a suspended shock-absorbing deck and a high-performance TPR cushioning pad, designed to minimize impact on your ankles and knees.
- Q: Is the treadmill portable and easy to store? A: Yes, the treadmill is lightweight and compact, featuring two front wheels for easy transport. It can be conveniently stored under a desk or sofa when not in use.
- Q: What kind of support is offered with this product? A: The Lichico Walking Pad comes with a 2-year protection plan and professional customer support to assist with any inquiries or issues you may encounter.
- Q: Can I control the treadmill remotely? A: Yes, the treadmill includes a remote control, allowing you to adjust the speed and settings without having to bend down or interrupt your workout.
- Q: What type of maintenance does the treadmill require? A: Regular maintenance includes keeping the treadmill clean and ensuring that the running surface is free from debris. Lubrication may be required periodically for optimal performance.
- Q: Is this treadmill suitable for small spaces? A: Absolutely! Its compact design makes it perfect for small spaces, allowing you to fit it under desks or in tight areas without sacrificing functionality.
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