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International products have separate terms, are sold from abroad and may differ from local products, including fit, age ratings, and language of product, labeling or instructions.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Treadmill Allen Wrench used for? A: The Treadmill Allen Wrench is designed for assembly and maintenance of treadmills, allowing users to tighten or adjust various components.
- Q: Which treadmills are compatible with this Allen wrench? A: This Allen wrench fits 99% of residential treadmills, including brands like NordicTrack, Proform, Gold's Gym, and more.
- Q: What sizes does the Treadmill Allen Wrench have? A: The wrench features two sides with different sizes, providing versatility for various treadmill models and needs.
- Q: Is this wrench made from durable materials? A: Yes, the Treadmill Allen Wrench is made from alloy steel, ensuring durability and longevity.
- Q: Can I use this wrench for other equipment besides treadmills? A: While primarily designed for treadmills, the Allen wrench may also be suitable for other fitness equipment that requires similar sizes.
- Q: Does this product come with instructions for use? A: Yes, the Treadmill Allen Wrench includes basic usage guidelines to help users effectively maintain their treadmills.
- Q: Is this Allen wrench easy to use for beginners? A: Yes, the design is user-friendly, making it suitable for both beginners and experienced users to handle treadmill maintenance.
- Q: What should I do if the wrench doesn't fit my treadmill? A: If the wrench does not fit, please check the size specifications of your treadmill or consider contacting customer support for assistance.
- Q: Is the Treadmill Allen Wrench portable? A: Yes, its compact size makes it easy to store and transport, allowing for convenient use wherever you need it.
- Q: Are there any warranty or return policies for this product? A: Please check with the retailer for specific warranty and return policies related to the Treadmill Allen Wrench.
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