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Treadmill;Walking pad
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the treadmill? A: The treadmill has a load-bearing capacity of 265 lbs, making it suitable for a variety of users.
- Q: How fast can the treadmill go? A: The treadmill can reach speeds of up to 7.6 mph, allowing for a range of walking and running workouts.
- Q: Is the treadmill easy to store? A: Yes, the treadmill is designed to be compact and lightweight, and it can be easily folded and stored under a sofa or in small spaces.
- Q: Does the treadmill have a display screen? A: Yes, it features a clear LED display that shows distance, speed, time, calories burned, and heart rate.
- Q: What safety features does the treadmill have? A: The treadmill includes handrails that can monitor your heart rate for added stability and safety during workouts.
- Q: Can I use the treadmill while working? A: Yes, the treadmill comes with a built-in table for office supplies or a water glass, allowing for multitasking while exercising.
- Q: How does the shock absorption feature work? A: The treadmill is equipped with multiple foot pads and a five-layer running strap that minimizes impact on your joints for a more comfortable experience.
- Q: What kind of motor does the treadmill have? A: It is powered by a quiet yet powerful 2.5 HP motor, designed to meet your running needs while reducing noise.
- Q: Is there after-sales support available? A: Yes, the treadmill comes with professional after-sales service, including technical guidance and return/exchange options.
- Q: What materials is the treadmill made from? A: The treadmill is constructed from alloy steel, ensuring durability and stability during use.
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