Zoom
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
-
Email: support@onlinesportsmall.com
-
Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Walking Pad treadmill? A: The Walking Pad treadmill is designed to support a weight capacity of up to 220 lbs, making it suitable for a wide range of users.
- Q: How is the Walking Pad treadmill powered? A: The Walking Pad treadmill operates on a 2.5HP motor and is powered by plugging it into a standard electrical outlet.
- Q: Can I use the Walking Pad treadmill at home and in the office? A: Yes, the Walking Pad treadmill is designed for both home and office use, allowing for convenient walking while working or at home.
- Q: Does the Walking Pad treadmill come with a remote control? A: Yes, the Walking Pad treadmill includes a remote control for easy operation, allowing users to adjust speed settings without bending down.
- Q: Is the Walking Pad treadmill easy to store? A: Yes, the Walking Pad treadmill is portable and can be easily stored under a desk or in a closet when not in use.
- Q: What features does the LED display of the Walking Pad treadmill show? A: The LED display provides real-time information such as speed, distance, time, and calories burned during your workout.
- Q: Do I need to assemble the Walking Pad treadmill? A: No, the Walking Pad treadmill comes installation-free, allowing you to start using it right out of the box.
- Q: What material is the Walking Pad treadmill made from? A: The Walking Pad treadmill is constructed from durable alloy steel, ensuring stability and longevity during use.
- Q: Can I use the Walking Pad treadmill for jogging? A: Yes, the Walking Pad treadmill's design allows for both walking and jogging, accommodating different fitness levels.
- Q: Is there a warranty for the Walking Pad treadmill? A: Yes, the Walking Pad treadmill typically comes with a manufacturer's warranty; please check the specific warranty details included with your purchase.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop