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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What water bottles fit in the JEBEALUO Water Bottle Carrier Bag? A: The JEBEALUO Water Bottle Carrier Bag is designed to fit various 30 oz tumblers, including the Stanley Quencher H2.0 FlowState and the Stanley Adventure Quencher Travel Tumbler. It accommodates other similar-sized bottles with handles as well.
- Q: How do I clean the water bottle carrier bag? A: To clean the JEBEALUO Water Bottle Carrier Bag, wipe it down with a damp cloth. Avoid using harsh chemicals or submerging it in water to maintain its quality.
- Q: Is the strap adjustable on the water bottle carrier? A: Yes, the strap of the JEBEALUO Water Bottle Carrier Bag is adjustable and detachable, with a length range of 24 to 48 inches, making it suitable for various body sizes.
- Q: What materials are used in the JEBEALUO Water Bottle Carrier Bag? A: The specific material details are not provided, but the bag is designed to be durable and protective for your tumbler, enhancing insulation and preventing scratches.
- Q: Does the carrier bag have pockets, and what can they hold? A: Yes, the carrier bag features two large zipper pockets: one measuring 7.5 x 3.5 inches for phones of all sizes, and another 4.3 x 3.5 inches for bank cards and essentials.
- Q: Can I use the carrier bag for other activities besides hiking? A: Absolutely! The JEBEALUO Water Bottle Carrier Bag is versatile and can be used for various activities such as cycling, running, gym workouts, and daily errands.
- Q: What is the purpose of the bonus straw cover? A: The included straw cover is made of food-grade silicone and is designed to keep your straw and drink clean, enhancing the hygiene of your drinking experience.
- Q: Will the carrier bag fit in my car's cup holder? A: Yes, the design of the JEBEALUO Water Bottle Carrier Bag allows it to fit comfortably in most car cup holders, providing convenience for travel.
- Q: How does the carrier bag protect my tumbler? A: The JEBEALUO Water Bottle Carrier Bag prevents scratches and dents on your tumbler while also enhancing its insulation, keeping your drinks hot or cold.
- Q: Is the JEBEALUO Water Bottle Carrier Bag suitable for all phone sizes? A: Yes, the large zipper pocket of the carrier bag is designed to accommodate all phone sizes available on the market.
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