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Multi tool kit with carbon plate, includes nutritious products, water bottle and Garmin computer.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the XLAB Torpedo Kompact 500 Front Hydration System? A: The XLAB Torpedo Kompact 500 is a front hydration system designed for triathletes and road cyclists, allowing easy access to water and ride data by positioning a water bottle between the arms and a computer in front.
- Q: How does the hydration system install on my bike? A: The system installs quickly and securely onto aerobar extensions using included SECURECLIP brackets and silicone-coated Velcro straps, accommodating extensions that are 70 mm to 150 mm apart.
- Q: What types of bikes is the hydration system compatible with? A: The XLAB Torpedo Kompact 500 is compatible with most triathlon, road, and fitness bikes that have 22.2 mm diameter aerobar extensions.
- Q: Is the computer mount compatible with all devices? A: The computer mount is designed to securely hold Garmin, Wahoo, and other quarter turn mount computers for easy viewing during rides.
- Q: What material is the bottle holder made from? A: The RAPTOR cage features ultra-lightweight carbon fiber arms and nylon composite talons, ensuring durability while securely locking the bottle in place.
- Q: What is the capacity of the included bottle? A: The included racing bottle has a capacity of 600 mL (20 oz) and features 2-stage insulation, a light reflecting surface, and a high-flow silicon valve.
- Q: Is the bottle safe for use in sports? A: Yes, the bottle is taste-free and made from materials that are BPA Free, BPS Free, BPF Free, and Phthalate Free, making it safe for cycling and competitive triathlon events.
- Q: What are the dimensions of the whole hydration system? A: The entire compact system, including the water bottle, measures just 241 mm (9.49 in) in length.
- Q: Can I adjust the system after installation? A: Yes, the MEGADJUST mounting system offers a wide range of adjustment to fit aerobar extensions, allowing for a customized setup.
- Q: What benefits does this hydration system offer during races? A: The system provides hydration right where you need it, increasing aerodynamic advantage by placing the bottle between your arms while giving easy access to ride data through the computer mount.
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