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The Hollis neoprene mask strap replaces the standard silicone strap with a webbing and buckle version that is fixed to a branded neoprene head band. The Hollis mask strap helps to prevent hair damage. Ideal for all divers and snorkellers who lover their comfort and don't want damaged hair! With strong webbing straps and a semi-stretchy beoprene back, once you set this strap how you like it you never have to adjust it again.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Hollis Neoprene Mask Strap made of? A: The Hollis Neoprene Mask Strap features a semi-stretchy neoprene head band, designed for comfort and durability.
- Q: Will this strap fit my scuba mask? A: The Hollis Neoprene Mask Strap is designed to fit most masks with dimensions of 7in x 2.8in or 18cm x 7cm.
- Q: How does the neoprene strap help prevent hair damage? A: The strap's flexible design allows it to stretch comfortably over your head without pulling on hair, reducing the risk of damage compared to standard silicone straps.
- Q: Is the strap easy to install on my mask? A: Yes, the Hollis Neoprene Mask Strap features a double buckle design that makes installation straightforward and secure.
- Q: Do I need to adjust the strap often? A: Once you have set the strap to your preferred fit, you typically won't need to adjust it again, thanks to its stable design.
- Q: Can I use this strap for snorkeling as well as scuba diving? A: Absolutely! The Hollis Neoprene Mask Strap is ideal for both scuba diving and snorkeling, offering comfort for all water activities.
- Q: What are the benefits of using a neoprene strap over a silicone strap? A: Neoprene straps provide greater comfort, reduce hair damage, and often have a more secure fit compared to traditional silicone straps.
- Q: How do I clean and maintain the neoprene strap? A: To maintain the strap, rinse it with fresh water after use and allow it to air dry completely before storage. Avoid exposing it to direct sunlight for extended periods.
- Q: Does the strap come with a warranty? A: Warranty details may vary; check with the retailer for specific warranty information regarding the Hollis Neoprene Mask Strap.
- Q: Is the Hollis Neoprene Mask Strap adjustable? A: Yes, the strap features a double buckle system that allows for easy adjustments to achieve a perfect fit.
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