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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Split Machine for Flexibility? A: The Split Machine for Flexibility is a professional-grade leg stretcher designed to enhance your range of motion and flexibility, particularly for activities such as martial arts, MMA, and yoga.
- Q: How does the Trainer APP work with the split machine? A: The Trainer APP provides scientifically proven stretching methods and features built-in timers to help you optimize your training sessions and achieve your flexibility goals effectively.
- Q: What material is the Split Machine made of? A: The Split Machine is constructed from durable powder-coated stainless steel, ensuring longevity and stability during use.
- Q: Is the Split Machine suitable for all skill levels? A: Yes, the Split Machine is designed for users of all levels, with adjustable settings that accommodate beginners to advanced practitioners.
- Q: What are the adjustability options for the Split Machine? A: The Split Machine features five hole adjustments, allowing a range of 21.8 to 40.27 inches, and can achieve up to 180° pull for tailored stretching.
- Q: Can I use the Split Machine for home workouts? A: Yes, the Split Machine is perfect for home use, making it easy to incorporate flexibility training into your daily routine.
- Q: How does the app assist with stretching? A: The app guides you through stretching routines with tutorials and structured timers, enabling you to stretch safely and effectively.
- Q: What are the ergonomic features of the Split Machine? A: The Split Machine is equipped with ergonomic memory foam handles that provide maximum comfort during use, helping to enhance your stretching experience.
- Q: Will using the Split Machine help prevent injuries? A: Yes, regular use of the Split Machine can help prevent injuries by improving flexibility and reducing muscle stiffness.
- Q: Is there a warranty or guarantee for the Split Machine? A: Please refer to the manufacturer's website or contact customer service for specific warranty details regarding the Split Machine.
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