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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum weight capacity of the soges Power Tower? A: The soges Power Tower has a maximum weight capacity of 150 kg (330 lbs), making it suitable for a wide range of users.
- Q: Is the height of the soges Power Tower adjustable? A: Yes, the soges Power Tower features adjustable height settings, allowing you to customize it for your specific workout needs.
- Q: What exercises can I perform with the soges Power Tower? A: You can perform various exercises including pull-ups, dips, push-ups, and leg raises, making it a versatile addition to your home gym.
- Q: What material is the soges Power Tower made from? A: The soges Power Tower is constructed from high-quality metal, ensuring durability and stability during workouts.
- Q: Does the soges Power Tower require assembly? A: Yes, the soges Power Tower comes with assembly instructions and requires some assembly upon delivery.
- Q: Can the soges Power Tower be used outdoors? A: While the soges Power Tower can be used outdoors, it is recommended to keep it in a dry environment to maintain its longevity.
- Q: What is the footprint of the soges Power Tower? A: The soges Power Tower has a compact design with a footprint that allows it to fit easily in most home gym spaces.
- Q: Is the soges Power Tower suitable for beginners? A: Yes, the soges Power Tower is suitable for beginners as well as advanced users, offering adjustable heights and multiple exercise options.
- Q: What safety features does the soges Power Tower have? A: The soges Power Tower includes a sturdy base and non-slip grips to enhance safety during workouts.
- Q: How do I clean and maintain the soges Power Tower? A: To clean the soges Power Tower, simply wipe it down with a damp cloth. Regularly check for loose screws or parts to ensure safe use.
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