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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the SogesPower Power Tower? A: The SogesPower Power Tower has a weight capacity of 330 lbs (150 kg), making it suitable for a wide range of users.
- Q: Can the height of the pull-up bar be adjusted? A: Yes, the pull-up bar height can be adjusted from 65 to 82.7 inches, accommodating various workout needs for adults and children.
- Q: What types of exercises can be performed with this power tower? A: This power tower allows you to perform multiple exercises including pull-ups, chin-ups, dips, knee raises, push-ups, and leg pressing.
- Q: Is the power tower stable during workouts? A: Yes, the power tower features a double stability design with a 32.3-inch long H-shape base and upgraded suction cups for enhanced durability and stability.
- Q: How easy is it to assemble the power tower? A: The power tower comes with professional assembly tools and instructions for easy installation, ensuring a more efficient setup process.
- Q: What are the dimensions of the SogesPower Power Tower? A: The product dimensions are 32.3 x 29.5 x 65~82.7 inches, making it compact enough for home use.
- Q: Is this power tower suitable for family use? A: Yes, the adjustable height and multiple exercise options make it suitable for family workouts, accommodating different fitness levels.
- Q: What material is the power tower made of? A: The power tower is constructed from high-quality steel, ensuring durability and sturdiness throughout your workouts.
- Q: Can this power tower be used on carpeted surfaces? A: It is recommended to use the power tower on a flat concrete floor instead of carpets due to the suction cups at the bottom.
- Q: What kind of customer support is available for this product? A: The product comes with 24-hour customer support to assist with any inquiries or issues you may encounter.
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