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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the adjustable height levels of the Sportsroyals Dip Bar? A: The Sportsroyals Dip Bar features 6 adjustable height levels ranging from 30.51 inches to 45.28 inches, allowing you to customize it for various exercises.
- Q: What exercises can I perform with the dip station? A: You can perform a variety of exercises including tricep dips, L-sit dips, push-ups, and L-sit pull-ups using the Sportsroyals Dip Bar.
- Q: Is the dip station suitable for heavy users? A: Yes, the Sportsroyals Dip Bar has a weight limit of 1200 lbs, making it suitable for heavy users.
- Q: Are there any non-slip features on the dip bar? A: Yes, the dip bar is equipped with comfortable handgrips made of high-elastic NBR material that are non-slip and sweat-absorbing.
- Q: How easy is it to install the dip station? A: The Sportsroyals Dip Bar is designed for easy installation and can be folded for convenient storage, making it space-saving and practical.
- Q: Can I adjust the width of the dip bars? A: Yes, the width of the parallel bars can be adjusted freely according to your shoulder width.
- Q: What kind of warranty or service does Sportsroyals offer? A: Sportsroyals offers a lifetime service guarantee for their dip bar, reflecting their commitment to customer satisfaction.
- Q: Is this dip station suitable for home use? A: Yes, the Sportsroyals Dip Bar is specifically designed for home use and can be easily stored when not in use.
- Q: Are push-up handles included with the dip station? A: Yes, the Sportsroyals Dip Bar comes equipped with 4 push-up handles, allowing you to perform push-ups without needing additional equipment.
- Q: What material is used for the handgrips? A: The handgrips are made of high-elastic NBR material, which is designed to be flexible, non-slip, and sweat-absorbing for a comfortable workout experience.
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