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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the material of the GoldFin Womens Wetsuit Top? A: The GoldFin Womens Wetsuit Top is made of 2mm Neoprene, which provides warmth, comfort, and flexibility for various water activities.
- Q: Is this wetsuit top suitable for cold water activities? A: Yes, the wetsuit top is designed to keep you warm in cold water by trapping a thin layer of water that heats to match your body temperature.
- Q: Can I use this wetsuit top for activities other than diving? A: Absolutely! This wetsuit top is versatile and can be used for swimming, aqua aerobics, surfing, kayaking, snorkeling, and other water sports.
- Q: How should I care for my GoldFin wetsuit top? A: To care for your wetsuit top, rinse it with fresh water after use, hang it to dry away from direct sunlight, and avoid using harsh detergents.
- Q: Does this wetsuit top have a snug fit? A: Yes, for optimal performance and to keep water out, it is important to choose a snug fit. A loose fit may allow cold water to enter.
- Q: What features help prevent water from entering the wetsuit top? A: The wetsuit top features a smoothskin/rubber seal inside the collar, hem, and cuffs to effectively prevent water from coming in.
- Q: Is there a warranty or return policy for this product? A: Yes, GoldFin offers a 1-year quality guarantee against manufacturing defects and a 30-day free return policy if you are not satisfied.
- Q: What size options are available for the GoldFin Womens Wetsuit Top? A: The wetsuit top is available in various sizes, including X-Large, to accommodate different body types and preferences.
- Q: Can I wear this wetsuit top in a public pool? A: Yes, the wetsuit top provides protection against cold water and harsh chemicals commonly found in public pools.
- Q: How does the front zipper design benefit users? A: The front zipper design allows for easy wear and removal, making it convenient for various water activities.
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