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With the ability to mix and match pieces, divers who choose one of these classic two-piece suits will discover they have several options for thermal protection on every dive. Worn together, the John and Jacket system gives a double layer of protection over the body? core for the coldest conditions. For warm waters, wearing just the Step-in Jacket provides essential core warmth while maximizing mobility.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the material used in the NeoSport 3mm Women's 2-Piece Step-In Suit? A: The NeoSport 3mm Women's Step-In Suit is constructed with premium neoprene, providing a soft and comfortable fit.
- Q: How does the 2-piece design of this suit benefit divers? A: The 2-piece design allows divers to mix and match pieces for thermal protection, offering flexibility for different water temperatures. Worn together, the John and Jacket system provides a double layer of warmth, while the Step-in Jacket can be worn alone in warmer waters for essential core warmth.
- Q: What activities is this diving suit suitable for? A: This suit is designed for a variety of water sports including diving, snorkeling, standup paddleboarding, kiteboarding, wakeboarding, kayaking, and canoeing.
- Q: How should the suit fit? A: The suit should fit snugly but not too tight, ensuring comfort and freedom of movement during activities.
- Q: Is the NeoSport suit durable for repeated use? A: Yes, the suit features spot taped stress points and flatlock seams, ensuring maximum durability and comfort during repeated use.
- Q: What kind of warmth can I expect from this suit? A: The 3mm neoprene construction is designed to keep you warm in cold water conditions, making it ideal for colder dives.
- Q: Are there specific care instructions for this diving suit? A: To maintain the suit's quality, rinse it with fresh water after use, avoid exposing it to direct sunlight for prolonged periods, and hang it to dry in a shaded area.
- Q: Can this suit accommodate different body sizes? A: The NeoSport 3mm Women's Step-In Suit is available in various sizes, including size 12, to accommodate different body shapes and sizes.
- Q: What features enhance comfort in this diving suit? A: The suit includes lycra trimmed arm, neck, and waist openings that enhance comfort and help prevent chafing during use.
- Q: Is this suit suitable for both warm and cold water conditions? A: Yes, the suit is versatile; it provides warmth for cold water and can be adjusted for comfort in warmer conditions by wearing only the Step-in Jacket.
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