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These suits are warm, comfortable and durable and are perfect for all cold water activities. Both mens and womens suits feature adjustable collars as well as flexible knee pads for abrasion resistance. The adjustable collar on both mens and womens suits provides a comfortable, non-confining stretch fit.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the thickness of the NeoSport jumpsuit? A: The NeoSport jumpsuit is available in a thickness of 5mm, providing excellent insulation for cold water activities.
- Q: Is this jumpsuit suitable for both men and women? A: Yes, the NeoSport jumpsuit is designed for both men and women, featuring adjustable collars for a comfortable fit.
- Q: What activities is the jumpsuit suitable for? A: This jumpsuit is perfect for all cold water activities, such as surfing, diving, and swimming.
- Q: How does the adjustable collar work? A: The adjustable collar allows for a non-confining stretch fit, ensuring comfort during use.
- Q: What kind of seams does the jumpsuit have? A: The jumpsuit features glued and sewn seams, which enhance durability and help to keep water out.
- Q: Are there any special features for knee protection? A: Yes, the jumpsuit includes thermal bonded kneepads that offer abrasion resistance and added durability.
- Q: What type of zipper is used in this jumpsuit? A: The jumpsuit has a heavy-duty #10 YKK back zip, known for its reliability and ease of use.
- Q: How do I care for the NeoSport jumpsuit? A: To care for the jumpsuit, rinse it with fresh water after each use, hang it to dry away from direct sunlight, and store it in a cool, dry place.
- Q: Is there an internal pocket in the jumpsuit? A: Yes, the jumpsuit features an internal key pocket for secure storage while you are in the water.
- Q: What material is the NeoSport jumpsuit made from? A: The jumpsuit is made from premium neoprene material, which offers warmth, comfort, and flexibility.
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