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K2 Phase Pro Mens Snow Helmet
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the K2 Phase Pro Mens Snow Helmet made of? A: The K2 Phase Pro Mens Snow Helmet features a hard-shell construction with a lightweight EPS foam bonded to a durable, injection-molded ABS shell.
- Q: How does the Active Matrix Venting work on this helmet? A: The Active Matrix Venting system allows users to easily regulate airflow by flipping a switch, providing climate control while wearing the helmet.
- Q: Is the liner of the K2 Phase Pro helmet removable and washable? A: Yes, the helmet has a full wrap liner that is comfortable, breathable, and washable, helping to wick moisture and prevent overheating.
- Q: What safety standards does the K2 Phase Pro helmet meet? A: This helmet exceeds the US standard ASTM F2040 and the European standard EN 1077 for helmets used in recreational snow sports.
- Q: What sizes are available for the K2 Phase Pro helmet? A: The K2 Phase Pro Mens Snow Helmet is available in various sizes, including Medium (M), to ensure a proper fit for different head sizes.
- Q: Can I use this helmet for both skiing and snowboarding? A: Yes, the K2 Phase Pro helmet is designed for use in both skiing and snowboarding, making it versatile for winter sports enthusiasts.
- Q: How do I care for my K2 Phase Pro helmet? A: To care for your helmet, regularly check for any damage, clean the exterior with a damp cloth, and wash the liner as needed according to the care instructions.
- Q: Does the helmet have audio compatibility features? A: Yes, the helmet's design seamlessly integrates K2's fit and audio systems for a better experience on the slopes.
- Q: What colors is the K2 Phase Pro helmet available in? A: The K2 Phase Pro Mens Snow Helmet is available in various colors, including Dark Olive Green.
- Q: Is the helmet suitable for warm weather use? A: The K2 Phase Pro helmet is primarily designed for cold weather use, so it may not be suitable for warm weather conditions due to its insulation features.
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