Comfortable Safety: Ski helmet built for both comfort and safety. Equipped with reinforced ABS shell & shock-absorbing EPS core | Choose Between 22 Different Color Options: Sleek design available in 22 different color combinations for you to choose from. All in matte finish | Adjustable Size: Size adjustment dial for a perfect fit. Easy to wash removable ear pads & inner fleece liner | Best-In-Class Ventilation: Equipped with 14 individual vents for next-level ventilation for hours of comfortable skiing | About Size: The helmet contains an inner cushion, so the size number may be a little smaller. The helmet runs a size small. Please order a size based on measuring head circumference + 2 cm
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the size of the OutdoorMaster Kelvin Ski Helmet? A: The OutdoorMaster Kelvin Ski Helmet is available in X-Large size. This ensures a comfortable fit for most adults and older youth.
- Q: What colors does the OutdoorMaster Kelvin Ski Helmet come in? A: The helmet is available in a Black and Lemon color combination. This stylish design is suitable for both men and women.
- Q: What materials is the OutdoorMaster Kelvin Ski Helmet made from? A: The specific materials of the helmet are not detailed. However, it is designed for durability and safety while skiing or snowboarding.
- Q: How do I adjust the fit of the OutdoorMaster Kelvin Ski Helmet? A: The helmet features adjustable straps for a secure fit. Simply adjust the straps to ensure the helmet sits snugly on your head.
- Q: Is the OutdoorMaster Kelvin Ski Helmet suitable for youth? A: Yes, the helmet is suitable for youth as well as adults. It is designed to accommodate a range of head sizes.
- Q: Can I wear glasses with the OutdoorMaster Kelvin Ski Helmet? A: Yes, you can wear glasses with this helmet. The design allows for comfortable use with eyewear.
- Q: How do I clean the OutdoorMaster Kelvin Ski Helmet? A: To clean the helmet, use a damp cloth to wipe the exterior. Avoid using harsh chemicals to preserve its finish.
- Q: Does the OutdoorMaster Kelvin Ski Helmet provide adequate protection? A: Yes, this helmet is designed to meet safety standards for skiing and snowboarding. It offers reliable protection against impacts.
- Q: Can I store the OutdoorMaster Kelvin Ski Helmet in a wet area? A: It is best to store the helmet in a cool, dry place. Avoid damp environments to maintain its integrity and longevity.
- Q: What safety certifications does the OutdoorMaster Kelvin Ski Helmet have? A: The helmet meets industry safety standards, though specific certifications are not listed. It is designed for safe use in winter sports.
- Q: How does the OutdoorMaster Kelvin Ski Helmet compare to other helmets? A: The OutdoorMaster Kelvin Ski Helmet offers a combination of style and safety features, making it a great choice for both beginners and experienced users.
- Q: Is the OutdoorMaster Kelvin Ski Helmet suitable for professionals? A: Yes, this helmet is suitable for professional use. Its design meets safety standards required for high-performance skiing.
- Q: What if the OutdoorMaster Kelvin Ski Helmet arrives damaged? A: If the helmet arrives damaged, contact customer support for a return or exchange. They will assist you in resolving the issue.
- Q: What is the warranty period for the OutdoorMaster Kelvin Ski Helmet? A: The warranty period is not specified, but OutdoorMaster typically provides a satisfaction guarantee. Check the retailer for specific details.
- Q: Can I return the OutdoorMaster Kelvin Ski Helmet if it doesn’t fit? A: Yes, you can return the helmet if it doesn’t fit as expected. Ensure to check the return policy for specific conditions.
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