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About the ProductIf you are into winter sports and looking for a high-quality helmet to protect you or your family members, this SPIX ski helmet is a wise choiceIt features an ABS hard shell and a shock-absorbing EPS foam that offer the best protection against all heavy and light impacts 14 individual vents help you keep cool and dry during playing and more importantly they stop your goggles from fogging up The size dial ensures a custom fit no matter what head shape is, whatAs more, the interior cushioning is plush and thoughtfully laid out to ensure maximum warmth, comfort and protection, and the chin strap is padded with fleece to reduce rubbing or chafingSpecificationSafety Standard: ASTM F2040Material: ABS, EPS Ventilation: 14 Vent Fixgender: UnisexAdjustable Fit: Yesgoggle compatible: YesManufacturer warranty: 1-year warranty Weight(lbs): 11Size OptionsS: 193A-213A (49-54cm)M: 213A-228A (54-58cm)L: 224A-240A (57-61cm)Note: ItAs important to know that each brand ski helmet size varies from one another, please always measure your head before choosing the size
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What safety standards does the SPIX ski helmet meet? A: The SPIX ski helmet complies with ASTM F2040 safety standards, ensuring it meets rigorous safety requirements for winter sports.
- Q: Is the SPIX ski helmet suitable for all head sizes? A: Yes, the SPIX ski helmet features an adjustable size dial, making it suitable for various head shapes and sizes, including small (S), medium (M), and large (L).
- Q: How does the helmet ensure comfort during use? A: The helmet includes plush interior cushioning and a padded fleece chin strap to enhance comfort and reduce chafing while wearing.
- Q: What materials are used in the SPIX ski helmet? A: The helmet is constructed with an ABS hard shell for durability and shock-absorbing EPS foam for effective impact protection.
- Q: Can I wear goggles with this helmet? A: Yes, the SPIX ski helmet is goggle compatible, and its ventilation system helps prevent goggles from fogging.
- Q: How many vents does the helmet have, and what is their purpose? A: The helmet features 14 individual vents that help to draw air through, removing moisture and excess heat to keep your scalp cool and comfortable.
- Q: Is there a warranty on the SPIX ski helmet? A: Yes, the SPIX ski helmet comes with a 1-year manufacturer warranty, providing assurance against defects.
- Q: Can the helmet be used for activities other than skiing? A: Yes, the removable padding and ear pads allow the helmet to be used for other activities like biking, skateboarding, and BMX cycling after the ski season.
- Q: What are the size measurements for each helmet size? A: The size options are: S: 19.3”-21.3” (49-54cm), M: 21.3”-22.8” (54-58cm), and L: 22.4”-24.0” (57-61cm).
- Q: How should I care for and clean the SPIX ski helmet? A: To clean the helmet, use a damp cloth to wipe the exterior. Ensure to remove any removable padding for separate cleaning, following the manufacturer's care instructions provided.
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