Zoom
Includes 4 pucks, 4 puck gaskets, 2 in-line slot discs, 2 parallel slot discs, 8 - M6 x 10.7mm truss-head screws, and alignment guide.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Voile Hardware Puck Set? A: The Voile Hardware Puck Set includes 4 pucks, 4 puck gaskets, 2 in-line slot discs, 2 parallel slot discs, 8 M6 x 10.7mm truss-head screws, and an alignment guide.
- Q: Is this puck set compatible with other brands? A: Yes, the updated puck set is designed to work with all Voile and Spark R&D products, ensuring broader compatibility.
- Q: How does the updated design improve performance? A: The updated puck design features better tolerances, which provide a firmer connection, enhancing stability and performance for harder riding.
- Q: What materials are used in the construction of the pucks? A: The specific material used for the pucks is not mentioned, but they are engineered for durability and performance in outdoor conditions.
- Q: How do I install the Voile Hardware Puck Set? A: Installation involves using the alignment guide provided, along with the included screws to securely attach the pucks to your setup.
- Q: Can I use these pucks for backcountry skiing? A: Yes, the Voile Hardware Puck Set is suitable for backcountry skiing as it enhances the connection between your bindings and the ski.
- Q: Do I need any additional tools for installation? A: You may need a screwdriver to install the screws provided in the set; no special tools are required.
- Q: Are these pucks suitable for all snow conditions? A: Yes, the pucks are designed to perform well in various snow conditions, providing stability and performance for different terrains.
- Q: What are the dimensions of the pucks? A: The specific dimensions of the pucks are not provided, but they are designed to fit standard Voile and Spark R&D products.
- Q: Is there a warranty on the Voile Hardware Puck Set? A: Warranty information is not specified in the product details; please check with the retailer for warranty policies.
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