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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the thickness of the UMINEUX Yoga Mat? A: The UMINEUX Yoga Mat is extra thick, measuring 1/3 inch in thickness, providing enhanced cushioning and support.
- Q: What material is the UMINEUX Yoga Mat made from? A: The yoga mat is made from eco-friendly Thermoplastic Elastomers (TPE), which are known for being durable and non-toxic.
- Q: Is the UMINEUX Yoga Mat non-slip? A: Yes, the UMINEUX Yoga Mat features a non-slip surface that helps maintain stability during various yoga poses and exercises.
- Q: Does the mat come with any accessories? A: Yes, the UMINEUX Yoga Mat includes a carrying sling and a storage bag for easy transportation and storage.
- Q: How do I clean the UMINEUX Yoga Mat? A: To clean the mat, simply wipe it down with a damp cloth and mild soap. Avoid using harsh chemicals to preserve its quality.
- Q: Is the yoga mat suitable for beginners? A: Yes, the UMINEUX Yoga Mat is suitable for beginners as well as experienced practitioners, providing the support and comfort needed for various skill levels.
- Q: What are the dimensions of the UMINEUX Yoga Mat? A: The dimensions of the UMINEUX Yoga Mat are approximately 72 inches long and 24 inches wide, making it a standard size for most users.
- Q: Can the UMINEUX Yoga Mat be used for other types of workouts? A: Yes, this yoga mat is versatile and can be used for various workouts, including Pilates, stretching, and general fitness exercises.
- Q: Is the UMINEUX Yoga Mat eco-friendly? A: Yes, the mat is made from eco-friendly TPE material, which is designed to be safe for the environment and free from harmful chemicals.
- Q: Does the UMINEUX Yoga Mat have any warranty? A: Please check with the seller for warranty details, as they vary by retailer. Typically, products like these may come with a satisfaction guarantee.
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