Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the A AZURELIFE Stretch Strap? A: The A AZURELIFE Stretch Strap measures 68 inches in length and 1 inch in width, making it compact and portable for easy carrying.
- Q: Can the strap be used for different types of exercises? A: Yes, the strap is versatile and suitable for various exercises, including yoga, Pilates, ballet, CrossFit, and physical therapy.
- Q: What is the difference between the elastic and nonelastic parts of the strap? A: The strap features two parts: the black section is made of nonelastic polyester fiber, while the purple section is elasticated with rubber thread, allowing users to choose the tension that suits their needs.
- Q: Is the strap durable enough for regular use? A: Yes, the strap is designed with extra thick and durable materials, including a double lock seam and 11 individual loops, ensuring it can withstand regular use.
- Q: What types of stretching can the strap assist with? A: The strap helps stretch all muscles and tendons safely, improving flexibility and increasing range of motion, making it ideal for hamstring strength training and other stretching routines.
- Q: Does the strap come with any instructional materials? A: Yes, the product includes a simple illustrated workout guide featuring six exercises to help users get started with their stretching routines.
- Q: Is the strap easy to transport? A: Absolutely! Its compact design makes it easy to carry anywhere, whether you’re heading to the gym, a yoga class, or traveling.
- Q: How can I ensure I’m using the strap correctly? A: Refer to the included instructional guide for proper usage techniques and exercises to maximize the benefits of the strap.
- Q: What is the warranty or customer service policy for the strap? A: The A AZURELIFE Stretch Strap comes with a worry-free 12-month warranty and friendly customer service for any inquiries or concerns.
- Q: Can the strap help prevent injuries during workouts? A: Yes, regular stretching with the strap can help make muscles more supple, which aids in preventing pain and injuries during various physical activities.
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