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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Vive Bicep Brace used for? A: The Vive Bicep Brace is designed to provide support for the upper arm, offering therapeutic compression to relieve pain from conditions like tendonitis, strains, and muscle cramps.
- Q: How does the compression feature work? A: The compression feature stabilizes the muscles and tendons in the upper arm, improves blood flow, and reduces inflammation, stiffness, and swelling.
- Q: Is the bicep brace adjustable for different arm sizes? A: Yes, the Vive Bicep Brace is adjustable with two fastener straps, allowing for a secure fit for most adult arm sizes.
- Q: What material is the Vive Bicep Brace made from? A: The brace is made from a latex-free neoprene blend, which is lightweight, breathable, and designed for comfort.
- Q: Can I wear the brace during workouts? A: Yes, the Vive Bicep Brace is designed for active use and will not slip or bunch during workouts, providing stable support.
- Q: How do I care for the bicep brace? A: To care for the Vive Bicep Brace, hand wash it with mild soap and warm water, then air dry to maintain its quality and longevity.
- Q: Is there a guarantee with the Vive Bicep Brace? A: Yes, the Vive Bicep Brace comes with a 60-day guarantee, allowing you to purchase with confidence.
- Q: Will this brace help with tendonitis? A: The Vive Bicep Brace is specifically designed to alleviate pain associated with tendonitis by providing compression and support to the affected area.
- Q: Can this brace be worn all day? A: The lightweight and breathable design of the Vive Bicep Brace allows for comfortable all-day wear, keeping the arm cool and dry.
- Q: What sizes are available for the Vive Bicep Brace? A: The Vive Bicep Brace is sized to comfortably fit most adults, with adjustable features to accommodate various arm sizes.
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