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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes are available for the COOLOMG Basketball Knee Pads? A: The COOLOMG Basketball Knee Pads are available in various sizes, including Medium (M), ensuring a snug fit for different leg sizes.
- Q: Are these knee pads suitable for multiple sports? A: Yes, the COOLOMG knee pads are designed for use in various sports, including basketball, volleyball, football, and weightlifting, providing versatility for athletes.
- Q: How do the knee pads provide compression? A: The knee pads feature a mixed elastic compression material that offers power compression, helping to stabilize muscles and reduce the risk of injuries.
- Q: Can I wear these knee pads for indoor and outdoor activities? A: Absolutely! The COOLOMG knee pads are suitable for both indoor and outdoor sports activities, making them versatile for all types of training.
- Q: What is the moisture-wicking capability of the knee pads? A: The knee pads are made with moisture-wicking material that helps keep you dry by drawing sweat away from the skin, ensuring comfort during physical activities.
- Q: Do these knee pads help with blood circulation? A: Yes, the graded compression structure of the knee pads is designed to improve blood flow to the legs, enhancing overall circulation during activity.
- Q: How do I care for the COOLOMG knee pads? A: To care for the COOLOMG knee pads, simply hand wash them in cold water and air dry to maintain their elasticity and shape.
- Q: What if I encounter issues with my knee pads? A: If you experience any issues with your COOLOMG knee pads, you can contact customer support with pictures, and they will provide a replacement at no cost.
- Q: Will these knee pads fit tightly? A: Yes, the COOLOMG knee pads are designed to fit snugly, similar to a second skin, providing comfort and stability during use.
- Q: Are these knee pads suitable for youth athletes? A: Yes, COOLOMG offers youth knee pads that are specifically designed to provide support and protection for younger athletes during sports activities.
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