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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are COOLOMG Basketball Knee Pads made of? A: COOLOMG Basketball Knee Pads are made from a mixed elastic compression material, ensuring durability and comfort.
- Q: How do these knee pads help with muscle stabilization? A: The extra-long leg sleeves provide power compression, which helps stabilize the muscles and offers additional protection against injuries.
- Q: Can I use COOLOMG knee pads for sports other than basketball? A: Yes, these knee pads are suitable for various activities, including volleyball, football, weightlifting, and other indoor and outdoor sports.
- Q: What is the benefit of the graded compression structure? A: The graded compression structure improves blood flow to the legs, enhancing circulation and helping to accelerate blood flow back to the heart.
- Q: Are the knee pads moisture-wicking? A: Yes, the COOLOMG knee pads feature moisture-wicking material that keeps you dry and comfortable during physical activities.
- Q: How should I care for my COOLOMG knee pads? A: To maintain the quality of the knee pads, wash them according to the care instructions, typically by hand or on a gentle cycle in cold water, and air dry.
- Q: What sizes are available for COOLOMG knee pads? A: COOLOMG knee pads come in various sizes, including XL, to accommodate different leg sizes and provide a snug fit.
- Q: Do these knee pads provide warmth in cold weather? A: Yes, the knee pads are designed to regulate temperature, keeping you warm in colder conditions while remaining breathable in warmer weather.
- Q: What should I do if I have issues with my knee pads? A: If you encounter any issues, contact COOLOMG with pictures of the problem, and they will send you a replacement at no cost.
- Q: Are these knee pads suitable for all ages? A: COOLOMG offers knee pads specifically designed for youth and adults, ensuring a comfortable fit for a wide range of users.
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