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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are COOLOMG Basketball Knee Pads made from? A: COOLOMG Basketball Knee Pads are made from a mixed elastic compression material that features a non-slip design for a snug and comfortable fit.
- Q: How do these knee pads provide muscle support? A: The knee pads come with extra-long leg sleeves that offer power compression, helping to stabilize muscles and provide additional protection against injuries and scratches.
- Q: Do these knee pads improve blood circulation? A: Yes, the graded compression structure of the knee pads enhances blood flow to the legs, which can help accelerate circulation back to the heart.
- Q: Are the COOLOMG knee pads suitable for various sports? A: Absolutely! These knee pads are designed for a range of activities, including basketball, baseball, football, and both outdoor and indoor sports.
- Q: How do the knee pads manage moisture? A: The knee pads are made with moisture-wicking material that keeps you dry and comfortable by regulating temperature, helping you stay warm in the cold and cool in the heat.
- Q: What should I do if I encounter issues with my knee pads? A: If you face any issues with the knee pads, you can contact COOLOMG with pictures of the problem, and they will send you a replacement at no cost.
- Q: What size do these knee pads come in? A: The COOLOMG Basketball Knee Pads are available in multiple sizes, including XL, to ensure a snug fit for different users.
- Q: Can I wear these knee pads during intense workouts? A: Yes, these knee pads are designed for high-impact activities and provide comfort and support during intense workouts.
- Q: How do I wash and care for the knee pads? A: It is recommended to hand wash the knee pads in cold water and air dry them to maintain their elasticity and fit.
- Q: Do the knee pads have any warranty or guarantee? A: Yes, COOLOMG offers a care plan that ensures a replacement if you encounter any issues with the item you received.
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