hand warmers
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What material is the OCOOPA Hand Warmer made of? A: The OCOOPA Hand Warmer is made of high-tech aircraft-grade aluminum and ABS material. This combination provides durability and a smooth, warm exterior.
- Q: What are the dimensions of the OCOOPA Hand Warmer? A: The dimensions are three point nine four inches in length, one point one eight inches in width, and one point one eight inches in height. Its compact size makes it portable and easy to carry.
- Q: How long does the battery last on a full charge? A: The battery can last up to ten hours on a full charge. It features a five thousand two hundred milliamp hour lithium rechargeable battery.
- Q: How do I operate the OCOOPA Hand Warmer? A: To operate it, simply press the switch to release warmth instantly. It offers three temperature levels to choose from.
- Q: Is this hand warmer suitable for outdoor use? A: Yes, the OCOOPA Hand Warmer is designed for outdoor use. It's perfect for activities like hiking, camping, or simply staying warm in cold weather.
- Q: Does the hand warmer have a dual heating feature? A: Yes, it has both single and double side heating options. You can choose how much warmth you need based on your comfort.
- Q: How should I clean the OCOOPA Hand Warmer? A: To clean it, wipe the exterior with a soft, damp cloth. Avoid using abrasive materials that could damage the surface.
- Q: What safety features does this hand warmer have? A: The OCOOPA Hand Warmer includes safety features such as overcharge protection and an automatic shut-off function. These features help ensure safe operation.
- Q: Can I use it while charging? A: No, it is not recommended to use the hand warmer while it is charging. For optimal performance, allow it to charge fully before using.
- Q: Is this hand warmer a good gift for someone with arthritis? A: Yes, it's an excellent gift for individuals with arthritis or Raynaud's disease. It provides effective heat therapy for comfort.
- Q: What is the warranty on the OCOOPA Hand Warmer? A: The warranty details may vary by retailer, but typically it includes a limited warranty covering defects in materials and workmanship.
- Q: Can I use the hand warmer as a power bank? A: Yes, the OCOOPA Hand Warmer can also function as a power bank. It allows you to charge your electronic devices using its USB-C charging port.
- Q: What are the temperature settings available? A: It offers three temperature settings: ninety-five to one hundred seven degrees Fahrenheit, one hundred four to one hundred eighteen degrees Fahrenheit, and one hundred eighteen to one hundred thirty-one degrees Fahrenheit.
- Q: How do I store the hand warmer when not in use? A: Store the hand warmer in a cool, dry place, away from direct sunlight. Ensure it is fully charged before long-term storage.
- Q: What makes this hand warmer a unique gift option? A: Its combination of portability, long battery life, and dual heating makes it a thoughtful and practical gift for cold weather.
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