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Promate is known for the designing, manufacturing, and distributing state-of-the art diving equipment. The Ocean Owl is Ideal for larger faces and features an extra wide and long lens providing an incredible field of view. Quick Release Swivel Buckle - allowing easy removal of strap and inclinations in various angles. A crystal, liquid silicone injected skirt and strap is included.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Promate Ocean Owl Mask designed for? A: The Promate Ocean Owl Mask is designed specifically for larger faces, featuring an extra wide and long lens for an incredible field of view.
- Q: What materials are used in the construction of the Ocean Owl Mask? A: The Ocean Owl Mask features a crystal, liquid silicone injected skirt and strap, and tempered glass for safety.
- Q: Does the Ocean Owl Mask accommodate various face shapes? A: Yes, the Ocean Owl Mask is ideal for larger faces with its oversized and double edge seal skirt, ensuring comfort and a secure fit.
- Q: How does the Quick Release Swivel Buckle work? A: The Quick Release Swivel Buckle allows for easy removal of the strap and adjustments for various angles, enhancing convenience during use.
- Q: What is the field of view like with this mask? A: The mask offers an incredible field of view thanks to its extra wide and long tempered glass lens.
- Q: Is the Promate Ocean Owl Mask suitable for scuba diving? A: Yes, the Promate Ocean Owl Mask is designed for scuba diving and is equipped with safety features such as tempered glass.
- Q: How should I care for my Ocean Owl Mask? A: To care for your Ocean Owl Mask, rinse it with fresh water after each use, avoid exposure to direct sunlight when not in use, and store it in a cool, dry place.
- Q: Can I adjust the strap on the Ocean Owl Mask? A: Yes, the strap is adjustable, and the Quick Release Swivel Buckle allows for easy adjustments to ensure a comfortable fit.
- Q: Is the mask suitable for snorkeling as well? A: Yes, the Promate Ocean Owl Mask is suitable for both snorkeling and scuba diving, providing a clear view underwater.
- Q: What are the dimensions of the face seal for this mask? A: The face seal size for the Ocean Owl Mask is W4 5/8 * H4, making it ideal for larger face shapes.
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