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Precautions 1.Follow the instructions to use the Hand Warmer. 2. Prohibit disassemble,open,chopped, pierced with metal to the product. 3.When not using the product for long-term, recharge it at least every three months. 4. Do not put the product under a heat source or flame, do not put it into water or fire and avoid prolonged sun exposure for long time. 5. Keep the product out of the reach of children when it is powered on. 6. Allow the product to cool to room temperature before storing. 7.Do not place items on the product during power-on and storage. 8. check the product frequently for wear or damage and do not use it if there is such a problem. 9. Once the product leak, keep away from it,do not touch it with your skin, eyes and other sensitive parts if you already touch it, wash the touching area with plenty of water, then go to hospital asap. Operation instructions Short press the Power Button to switch heat levels. Long press the Power Button for 3s to turn off hand warmer mode. Battery display instructions Double-press the Power Button to show remaining battery(blue indicator on). All Blue Light On: 71-100% Battery Two Blue Light On: 36-70% Battery One Blue Light On:0-35% Battery Note: The blue indicator flashes from low to high when charging and is always on when fully charged. The hand warmer cannot be heated while charging
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: How do I charge the rechargeable hand warmer? A: To charge the rechargeable hand warmer, connect it to a USB power source using the included cable. The blue indicator will flash while charging and remain on when fully charged.
- Q: What are the heat levels available on the hand warmer? A: The hand warmer features multiple heat levels, which can be adjusted by short pressing the Power Button. Each level provides varying degrees of warmth to suit your preference.
- Q: Is the hand warmer safe for children to use? A: It is recommended to keep the hand warmer out of the reach of children when it is powered on, as it can become very hot during use.
- Q: Can I use the hand warmer while it is charging? A: No, the hand warmer cannot be heated while it is charging. It is important to allow it to charge completely before use.
- Q: What materials are used in the hand warmer? A: The hand warmer is made from aluminum, which provides durability and efficient heat conduction.
- Q: How do I know when the battery is low? A: To check the remaining battery, double-press the Power Button. The blue indicator lights will show the battery level: all lights on indicate 71-100%, two lights on indicate 36-70%, and one light on indicates 0-35%.
- Q: What precautions should I take while using the hand warmer? A: Follow usage instructions carefully, avoid disassembling or damaging the product, keep it away from heat sources and water, and check it regularly for wear or damage.
- Q: Can the hand warmer help with pain relief? A: Yes, the hand warmer can provide soothing heat for pain relief in sore muscles or joints, making it a useful tool for relaxation and comfort.
- Q: How should I store the hand warmer when not in use? A: Before storing, allow the hand warmer to cool to room temperature, and make sure it is charged at least every three months if not in use for an extended period.
- Q: What should I do if the hand warmer leaks? A: If the hand warmer leaks, keep away from it and do not touch it with your skin or sensitive areas. Wash any contacted area with plenty of water and seek medical attention immediately.
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