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Directions for using this swim capSimply follow these steps:1 Find the centerline of the swim cap2 Put both hands into the cap either side of the line, curving your fingers to create a semicircle 3 Stretch the cap with your hands and put the cap onto your head, starting at the top4 gently pull the sides down to cover your ears5 Finally, tuck any exposed hair under the cap for the perfect fitHASSLE-FREE: *12 MONTHS AFTER SALE WITHOUT WORRY
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group is the Aegend Kids Swim Cap suitable for? A: The Aegend Kids Swim Cap is designed for children aged 4 to 8 years.
- Q: What materials are used in the swim cap? A: The swim cap is made from silicone, which provides durability and a comfortable fit.
- Q: How do I put on the swim cap? A: To put on the swim cap, find the centerline, place your hands inside to stretch it, and then pull it over your head, tucking in any exposed hair.
- Q: Is the swim cap easy to adjust? A: Yes, the swim cap can be adjusted easily by gently pulling down the sides to cover the ears and ensuring a snug fit.
- Q: Can the Aegend Kids Swim Cap fit children with long hair? A: Yes, the swim cap is designed to accommodate long hair; just tuck any exposed hair underneath for a secure fit.
- Q: Is the swim cap waterproof? A: While the silicone material helps keep water out, no swim cap is completely waterproof; it is designed to reduce water entry.
- Q: How should I care for the swim cap? A: Rinse the swim cap with fresh water after use and allow it to air dry completely to maintain its shape and integrity.
- Q: Does the swim cap come in different colors? A: This product comes in a pack of two, featuring purple and pink colors.
- Q: What is the warranty on the swim cap? A: The Aegend Kids Swim Cap comes with a hassle-free 12-month warranty from the date of purchase.
- Q: Is this swim cap suitable for competitive swimming? A: While it is primarily designed for recreational use, the silicone material provides a streamlined fit that can be suitable for light competitive swimming.
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