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At All-Star Sporting goodsA, our motto is simple: MOVE FORWARD, RISE ABOVE Established over 60 years ago, we began as a small family-owned business that made jock straps Today, we are primarily known for our top quality baseball and softball catching equipment, and are proud to say still family-owned We value every single type of player, all the way from the pros down to the little leaguers We take our jobs seriously so you can play the game you love while looking and feeling great in your gear We aim to provide top notch service, which is why we have a team with the best talent in the business to maintain our Awork hard, play hardA company culture #MFRA
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age range is the All-Star System7 Axis NOCSAE Certified Youth Solid Pro Baseball Catcher's Kit designed for? A: The All-Star System7 Axis NOCSAE Certified Youth Solid Pro Baseball Catcher's Kit is designed for youth players aged 12 to 16.
- Q: What are the key features of the catcher's mask in this kit? A: The catcher's mask features the MVP2500 model with an I-BAR Vision cage, which provides better sight lines and enhanced strength.
- Q: How does the chest protector improve performance? A: The chest protector, model CPCC1216S7X, includes wedged abs for improved blocking and ball control, helping the player effectively manage pitches.
- Q: What is the design of the leg guards in this kit? A: The leg guards, model LG1216S7X, are 14.5 inches long and feature a LINQ Hinge system that allows for exceptional mobility, enabling players to move freely.
- Q: Is this kit suitable for beginner players? A: Yes, the All-Star System7 Axis kit is suitable for both beginner and intermediate players, providing quality protection and mobility for youth baseball.
- Q: What materials are used in the construction of this catcher's kit? A: The specific materials used in the construction of the kit are not detailed, but All-Star is known for using durable, high-quality materials in their equipment.
- Q: Does the kit meet safety standards? A: Yes, this catcher's kit is NOCSAE certified, meaning it meets the safety standards set for youth baseball and softball equipment.
- Q: How should I care for the equipment in this kit? A: To care for the equipment, it is recommended to clean it with a damp cloth after use and store it in a dry place to prevent damage.
- Q: Can this kit be used for both baseball and softball? A: While the kit is primarily designed for baseball, many features can be suitable for softball as well, depending on the player's position and needs.
- Q: What is the return policy for this product? A: Return policies may vary by retailer; it is best to check the specific return policy of the store where you purchase the kit.
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