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ALPS Mountaineering rectangle floor savers are a great addition to any tent purchase. They are cut a little smaller than the dimension of the tent floor to prevent trapping water.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the ALPS Mountaineering Zephyr 3-Person Tent Footprint? A: The footprint is designed to protect the tent floor from moisture, dirt, and abrasions, ensuring a longer lifespan for your tent.
- Q: What are the dimensions of the footprint? A: The dimensions of the footprint are 7'1" x 5'10".
- Q: Is the footprint compatible with other tents? A: The footprint is specifically designed for the ALPS Mountaineering Zephyr 3-Person tent and may not fit other tents properly.
- Q: What material is the footprint made of? A: The footprint is made of durable Polyester fabric, providing an abrasion-resistant barrier.
- Q: How does the footprint prevent water accumulation? A: The footprint is cut slightly smaller than the tent floor dimensions to prevent water from pooling underneath the tent.
- Q: What is the weight of the footprint? A: The footprint weighs 12 oz, making it lightweight and easy to carry.
- Q: Can I use the footprint on its own? A: While the footprint can be used alone for minimal shelter, it is primarily designed as a protective layer under the tent.
- Q: How should I clean the footprint? A: The footprint can be easily cleaned by wiping it down with a damp cloth and mild soap.
- Q: Does the footprint come in different colors? A: The ALPS Mountaineering Zephyr 3-Person Tent Footprint is available in navy.
- Q: Is the footprint easy to set up? A: Yes, the footprint is easy to set up with grommet and buckle attachments that align with the tent's setup.
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