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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the AXESEA Women's Wetsuit made from? A: The AXESEA Women's Wetsuit is made from a blend of 72% Nylon and 28% Elastane, ensuring flexibility and comfort.
- Q: Is the wetsuit eco-friendly? A: Yes, this wetsuit is eco-friendly as it is entirely free of neoprene and adhesive materials.
- Q: What temperatures is this wetsuit suitable for? A: The wetsuit is designed to provide warmth in cooler temperatures, making it suitable for various water activities in mild to cold conditions.
- Q: Can I wear this wetsuit alone or under another wetsuit? A: Yes, you can wear the AXESEA wetsuit alone or as a base layer under a thicker wetsuit for enhanced heat retention.
- Q: How does the wetsuit ensure comfort during use? A: The wetsuit features a four-way fabric stretch, a high collar, and thumbholes for a comfortable fit, along with flat-lock stitched seams for durability.
- Q: What is the thickness of the wetsuit? A: The wetsuit has a unique double-layered weaving that measures just 1mm in thickness, providing effective temperature isolation.
- Q: Does the wetsuit have a front zipper for easy wear? A: Yes, the wetsuit is equipped with a reliable YKK front zipper, making it easy to put on and take off.
- Q: Is this wetsuit suitable for surfing? A: Yes, the AXESEA Women's Wetsuit is specifically designed for water sports, including surfing, offering flexibility and warmth.
- Q: How should I care for the wetsuit? A: To care for the wetsuit, rinse it with fresh water after use, hang it to dry away from direct sunlight, and avoid using harsh detergents.
- Q: What sizes are available for this wetsuit? A: The AXESEA Women's Wetsuit is available in multiple sizes, including size 8, to accommodate different body shapes and preferences.
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