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Overview: BalanceFrom goYoga Series 7-piece set includes: 1 yoga mat with carrying strap, 2 yoga blocks, 1 yoga mat towel, 1 yoga hand towel, 1 stretch strap, 1 yoga knee pad With double sided non-slip surfaces, Both mats come with an excellent slip resistant advantage to prevent injuries Moisture resistant Technology makes the mat to be easily washed with soap and water 2 Styles to choose from: set with 12 thick mat and set with 14 thick mat 12 thick mat dimension: 71 long 24 wide 14 thick mat dimension: 68 long 24 wide Our 72Ax24A and 24Ax15A yoga towels are made of 100% microfiber and feature prime absorption to provide slip-resistant and sweat-free workouts 100% machine washable 1x yoga knee pad at 24 x 10, with 58 (15 mm) thick for perfect cushion 2x yoga blocks at 9 x 6 x 4 and 1x yoga strap to make you a complete yoga set Simply contact us or your vendor if you have any questions customer satisfaction is our highest priority
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the yoga mat? A: The yoga mat measures seventy one inches long by twenty four inches wide.
- Q: What is included in the seven piece yoga set? A: The set includes one yoga mat, two yoga blocks, one yoga mat towel, one yoga hand towel, one stretch strap, and one yoga knee pad.
- Q: What materials are used in the yoga set? A: The yoga mat is made with moisture-resistant technology, while the towels are made of one hundred percent microfiber.
- Q: What is the thickness of the yoga mat? A: The yoga mat is available in two thicknesses: one half inch and one quarter inch.
- Q: How do I use the yoga stretch strap? A: The yoga stretch strap is used to aid in improving your poses and enhancing flexibility during your yoga sessions.
- Q: Is the yoga knee pad comfortable? A: Yes, the yoga knee pad is five eighths of an inch thick and provides gentle support for your knees.
- Q: How do I clean the yoga mat? A: You can clean the yoga mat easily with soap and water, thanks to its moisture-resistant technology.
- Q: Can the yoga towels be machine washed? A: Yes, both yoga towels are one hundred percent machine washable for easy cleaning.
- Q: How do I store the yoga set? A: You can store the yoga set in a dry place, and the mat can be rolled up for easy storage.
- Q: Is this yoga set suitable for beginners? A: Yes, the yoga set is designed for all skill levels, including beginners, offering essential support and comfort.
- Q: Can I use this set for outdoor yoga? A: Yes, the non-slip surfaces make the set suitable for outdoor yoga sessions, providing stability on various surfaces.
- Q: What if my yoga mat arrives damaged? A: If your yoga mat arrives damaged, you can contact BalanceFrom customer support for assistance and possible replacement.
- Q: Is there a warranty for the yoga set? A: Yes, BalanceFrom typically provides a warranty, but it's best to check the specific terms with your purchase.
- Q: Are the yoga blocks sturdy? A: Yes, the yoga blocks are carefully crafted for stable support, ensuring proper alignment during your poses.
- Q: What is the weight of the yoga set? A: The total weight of the seven piece yoga set is approximately four pounds, making it easy to carry.
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