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Products include: 1x sun tent (10x10ft), 4x ground stakes, 4x aluminum poles, 4x elastic cords, 1x sand shovel, 1x manual, 1x carry bag. How to keep the canopy up and stable in strong winds? 1. Used on the sandy beach fill the 4 sandbags with as much sand as you can, making sure the tent is tight, Put the 4 sandbags farther apart to get the right balance. Dig a hole in the sand, then bury the sandbags. 2. Used on the grass Fill the sandbags with stone and install ground nails into the ground. How to set up the beach pop-up tent? 1. Lay out your tent. 2. fill the sandbags with sand if you use it on the beach. Or fill the sandbags with stone, and set them in place with grass pegs if you are using it on grass. (Fill the sandbags with more sand for increased anchoring) 3. Unfold poles, prop 2-4 under the tent (depending on the group size) and tie the ball. 4. insert the 4 poles into the sand one by one. Adjust the position of the sandbags and straighten the poles to the most stable state. (Avoid slanting the poles into the sand, as it may make it less stable) 5. Dig a deep hole and bury the sandbag in the sand. 6. Enjoy the shade. Please don't use this beach sunshade canopy on steep inclines. Please don't use this beach pop-up tent in rain, storm, and lightning storms. Please keep all flame and heat sources away from this beach sunshade fabric.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Beach Canopy? A: The Beach Canopy measures ten feet by ten feet. This spacious size provides ample shade for six to eight people, making it perfect for beach outings or picnics.
- Q: What material is the Beach Canopy made from? A: The Beach Canopy is made of high-quality, elastic Lycra fabric. This material offers UPF fifty plus protection, ensuring effective blocking of harmful UV rays.
- Q: How tall are the poles of the Beach Canopy? A: The poles of the Beach Canopy reach a height of six point six feet. This height contributes to a larger shadow area, enhancing comfort for users.
- Q: How do I set up the Beach Canopy? A: Setting up the Beach Canopy is easy and can be done in just a few minutes. Simply spread it out, fill the sandbags, assemble the poles, and secure the ropes.
- Q: Is the Beach Canopy easy to transport? A: Yes, the Beach Canopy is designed for easy portability. It includes a convenient carrying bag for organized storage and transport.
- Q: Can the Beach Canopy withstand windy conditions? A: Yes, the Beach Canopy is designed to withstand windy conditions. It features four sandbags and upgraded poles to improve stability against strong winds.
- Q: How do I clean the Beach Canopy? A: To clean the Beach Canopy, gently wipe the Lycra fabric with a damp cloth. Avoid harsh chemicals to maintain the integrity of the material.
- Q: Is the Beach Canopy suitable for family use? A: Yes, the Beach Canopy is ideal for family use. It comfortably accommodates six to eight people, making it perfect for family outings.
- Q: What if my Beach Canopy arrives damaged? A: If your Beach Canopy arrives damaged, you can contact customer support for assistance. They will guide you through the return or replacement process.
- Q: Does the Beach Canopy come with a warranty? A: Yes, the Beach Canopy typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information.
- Q: Can I use the Beach Canopy in my backyard? A: Yes, the Beach Canopy can be used in your backyard. It is versatile enough for various outdoor activities, including picnics and BBQs.
- Q: Is the Beach Canopy water-resistant? A: No, the Beach Canopy is not water-resistant. It is designed primarily for sun protection and should not be used in rainy conditions.
- Q: How many stability poles are included with the Beach Canopy? A: The Beach Canopy includes four stability poles. These poles contribute to the overall strength and stability of the canopy.
- Q: What accessories are included with the Beach Canopy? A: The Beach Canopy comes with four ground stakes, four elastic cords, a sand shovel, and a manual. These accessories aid in setup and stability.
- Q: Is the Beach Canopy easy to take down? A: Yes, the Beach Canopy is easy to take down. Simply reverse the setup process for quick disassembly.
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