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To extend the life of your Big Agnes Tiger Wall UL Bikepack Solution Dye tent floor we recommend using a Big Agnes footprint - sold separately. The Big Agnes footprint also enables you to pitch a lightweight, Fast Fly shelter while leaving the tent body behind. The Fast Fly configuration requires the footprint, tent fly, poles, and stakes.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Big Agnes Footprint for Tiger Wall UL3 Bikepack? A: The Big Agnes Footprint for Tiger Wall UL3 Bikepack is a protective ground layer designed specifically for the Tiger Wall UL3 Solution Dye tent, providing an additional layer of water resistance and durability.
- Q: Is the footprint compatible with the 2021 Tiger Wall UL3 tent? A: Yes, this footprint is designed to be compatible with the NEW 2021 Tiger Wall UL3 tent and utilizes TipLok tent buckles for easy attachment.
- Q: What are the dimensions and weight of the footprint? A: The footprint measures 7.5 x 5 x 1.5 inches when packed and weighs just 10 oz, making it lightweight and easy to carry.
- Q: Can I use the footprint for fast fly setup? A: Yes, the footprint is Fast Fly compatible, allowing for a simplified setup that reduces weight while maintaining functionality.
- Q: What material is the footprint made from? A: The footprint is made from durable nylon rip-stop material, providing resistance to tears and punctures.
- Q: Does the footprint create additional storage space? A: Yes, using the footprint creates a vestibule floor, providing a dry and dirt-free area for changing clothes and storing gear.
- Q: How do I clean the Big Agnes footprint? A: To clean the footprint, wipe it down with a damp cloth and mild soap. Ensure it is completely dry before packing it away to prevent mold and mildew.
- Q: Can the footprint be used with other tents? A: This footprint is specifically designed for the Tiger Wall UL3 tent. Using it with other tents may not provide the best fit or functionality.
- Q: What is the packed size of the footprint? A: The packed size of the footprint is 7.5 x 5 x 1.5 inches, making it compact for easy transportation in your gear.
- Q: Is this footprint waterproof? A: While the footprint adds a layer of water resistance, it is recommended to check the specific waterproof ratings of both the footprint and the tent for optimal protection.
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