Revolutionize Your Water Adventures With This Quiet, Lightweight Electric Motor Designed Specifically For Surfboards, Sups, And Kayaks. Boost Fin Is Your Gateway To Longer, Smoother, And More Exhilarating Aquatic Journeys.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What materials are used to make the Boost Fin? A: The Boost Fin is made from Glass Fiber Reinforced Polymer and durable ABS Plastic. These materials ensure lightweight construction while maintaining strength and resistance to harsh conditions.
- Q: What are the dimensions of the Boost Fin? A: The Boost Fin measures ten and a half inches by nine inches by three and a half inches. Its compact size makes it easy to carry and install on various boards.
- Q: What is the battery capacity of the Boost Fin? A: The Boost Fin features a battery capacity of three thousand five hundred milliamp hours. This allows for extended use across different modes for various water activities.
- Q: How do I install the Boost Fin on my board? A: You can install the Boost Fin on your board in just five minutes. It comes with a Longboard Adapter and additional adapters are available for different board types.
- Q: Is the Boost Fin suitable for beginners? A: Yes, the Boost Fin is suitable for beginners and experienced users alike. Its easy installation and user-friendly remote control make it accessible for all skill levels.
- Q: How do I use the Boost Fin effectively? A: To use the Boost Fin, simply attach it to your board and control it using the remote. You can choose between different modes for assistance, trolling, or resistance against wind and currents.
- Q: What is the best way to maintain the Boost Fin? A: To maintain the Boost Fin, clean it with fresh water after each use and store it in a dry place. Avoid exposure to extreme temperatures and direct sunlight for prolonged periods.
- Q: How should I care for the lithium-ion batteries? A: You should handle the lithium-ion batteries with care, avoiding overcharging or discharging them completely. Store the batteries in a cool, dry place when not in use.
- Q: Can I take the Boost Fin on a plane? A: Yes, but check airline regulations regarding lithium-ion batteries before flying. Ensure that the battery is safely packed and comply with any specific guidelines.
- Q: Is the Boost Fin waterproof? A: Yes, the Boost Fin is designed to be waterproof. However, ensure that the remote control and any exposed electronics are protected from submersion.
- Q: What if my Boost Fin arrives damaged? A: If your Boost Fin arrives damaged, contact customer support immediately for assistance with returns or exchanges. Ensure you have your order details readily available.
- Q: Do you offer a warranty for the Boost Fin? A: Yes, the Boost Fin comes with a warranty that covers manufacturing defects. Be sure to register your product and keep your receipt for warranty claims.
- Q: How long does the battery last on a single charge? A: In SUP Assistance Mode, the battery lasts up to one hundred minutes. Trolling Mode provides up to seventy minutes, while Wind/Current Resistance Mode lasts about forty minutes.
- Q: Can I customize the Boost Fin settings? A: Yes, you can customize settings through the Boost Fin app, which is available on both Android and iOS platforms. This allows you to tailor the performance to your preferences.
- Q: Is the Boost Fin suitable for kayaks and SUPs? A: Yes, the Boost Fin is specifically designed for surfboards, stand-up paddleboards, and kayaks. Its versatile adapters make it compatible with a wide range of watercraft.
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