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The ultimate solution in cue transportation is the case master Q-Vault supreme This cue case features a classic leatherette exterior engineered to repel the elements Keep your cues in the perfect dry condition while safeguarding them from warping Inside, the hard resin shell is covered in a soft cloth lining, bolstering your cues against heavy impacts and preventing cracking and breaking The Q-Vault is your total solution for a night out At the pool hall or your buddyAs man cave It has a large pocket perfect for holding all of the accessories you might need to dominate the competition, such as extra tips, shapers, chalk and other repair tools The Q-Vault features a handy carrying handle for convenient, easy transport The Q-Vault supreme stores one butt and one shaft
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Casemaster Q-Vault Supreme case? A: The Casemaster Q-Vault Supreme case holds one complete 2-piece cue, consisting of one butt and one shaft.
- Q: Is the exterior of the Q-Vault case waterproof? A: Yes, the Q-Vault case features a leatherette exterior designed to repel water and protect your cues from environmental damage.
- Q: What materials are used in the construction of the Q-Vault Supreme? A: The Q-Vault Supreme is constructed with a durable leatherette exterior and a hard resin shell, which is lined with soft cloth to cushion the cues.
- Q: Does the Q-Vault case have storage for accessories? A: Yes, the Q-Vault case includes two large storage pockets that can hold various accessories like extra tips, chalk, and repair tools.
- Q: How does the interior of the Q-Vault protect the cues? A: The interior is lined with soft cloth, which cushions the cues against impacts, helping to prevent cracking and breaking.
- Q: What is the weight of the Casemaster Q-Vault Supreme case? A: The weight of the case is not specified, but it is designed to be lightweight for convenient transport.
- Q: Can the Q-Vault case be carried easily? A: Yes, the Q-Vault features a handy carrying handle and a convenient carrying strap for easy transport.
- Q: Is the Q-Vault case suitable for both amateur and professional players? A: Yes, the Q-Vault case is suitable for both amateur and professional players looking for reliable cue transportation.
- Q: How should I care for the Q-Vault case? A: To care for the Q-Vault case, clean it with a damp cloth and avoid exposing it to excessive moisture or heat.
- Q: What color options are available for the Q-Vault Supreme case? A: The Casemaster Q-Vault Supreme case is available in black with blue trim.
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