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Headstall and Breast Collar
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the CHALLENGER Horse Bridle set? A: The CHALLENGER Horse Bridle set includes a headstall and a breast collar.
- Q: What sizes does the bridle accommodate? A: The bridle is designed for full horse size but can be easily adjusted to fit 4 sizes smaller or larger.
- Q: What materials are used in this bridle set? A: This bridle set is made from natural cow leather, ensuring durability and quality.
- Q: How durable is the stitching on this bridle? A: The bridle features heavy reinforced stitching designed for enhanced durability.
- Q: Is there a satisfaction guarantee for this product? A: Yes, the product comes with a 100% satisfaction guarantee and a hassle-free return and refund policy.
- Q: How should I care for the leather bridle and breast collar? A: To maintain the leather, clean it regularly with a damp cloth and apply leather conditioner to keep it supple.
- Q: Can this bridle set be used for shows? A: Yes, the CHALLENGER Horse Bridle set is designed for show tack and is suitable for competition use.
- Q: Is the bridle adjustable for different head shapes? A: Yes, the adjustable design allows for a customized fit for horses with different head shapes.
- Q: What is the return policy if the item arrives damaged? A: If the item arrives damaged or incorrect, you can reach out for a return, and the seller will make it right quickly.
- Q: Where can I find more information about this product? A: For more information, check the product description, features, and customer reviews available on the product page.
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