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Headstall and Breast Collar
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the CHALLENGER Show Tack set? A: The CHALLENGER Show Tack set includes a headstall and a matching breast collar.
- Q: What sizes does the CHALLENGER Show Tack fit? A: The set is designed as a full horse size but can be easily adjusted to fit 4 sizes smaller or larger.
- Q: What material is the CHALLENGER Show Tack made from? A: The tack set is made from natural cow leather, providing durability and quality.
- Q: Is the CHALLENGER Show Tack durable? A: Yes, it features heavy reinforced stitching which enhances its durability for regular use.
- Q: Can I return the CHALLENGER Show Tack if I am not satisfied? A: Yes, there is a hassle-free return and refund policy if your item arrives damaged or incorrect.
- Q: What color options are available for the CHALLENGER Show Tack? A: The CHALLENGER Show Tack is available in a striking turquoise color.
- Q: Is the CHALLENGER Show Tack suitable for rodeo events? A: Yes, this tack set is designed for rodeo use, making it suitable for various equestrian activities.
- Q: How do I care for my CHALLENGER Show Tack? A: To care for your tack, clean it regularly with a damp cloth and apply leather conditioner to maintain its quality.
- Q: Does the CHALLENGER Show Tack come with a warranty? A: While specific warranty details are not provided, the product comes with a satisfaction guarantee.
- Q: Where can I buy the CHALLENGER Show Tack? A: The CHALLENGER Show Tack can be purchased online through various equestrian gear retailers.
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