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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What activities are COOLOMG Basketball Knee Pads suitable for? A: COOLOMG Basketball Knee Pads are designed for various activities including basketball, volleyball, football, and weightlifting, making them versatile for both indoor and outdoor sports.
- Q: How do these knee pads provide compression? A: The knee pads feature a mixed elastic compression material that offers power compression, which helps stabilize muscles and provides additional protection against injuries.
- Q: Are the COOLOMG knee pads comfortable to wear? A: Yes, the COOLOMG knee pads have a non-slip design and a snug fit that feels like a second skin, ensuring comfort during physical activities.
- Q: Do these knee pads help with blood circulation? A: Yes, the graded compression structure of the knee pads improves blood flow to the legs, which can enhance overall circulation and help with muscle recovery.
- Q: What materials are used in the COOLOMG knee pads? A: The COOLOMG knee pads are made from a mixed elastic compression material, designed for durability and comfort.
- Q: Can I use these knee pads in hot weather? A: Yes, the knee pads have moisture-wicking properties that regulate temperature, keeping you cool in warm conditions while also providing warmth in colder environments.
- Q: What should I do if my knee pads have issues upon delivery? A: If you encounter any issues with your COOLOMG knee pads, you can contact the company with pictures, and they will send you a replacement at no cost.
- Q: What size should I choose for the COOLOMG knee pads? A: The COOLOMG knee pads are available in various sizes, including large. It's recommended to refer to the size chart provided to select the best fit based on your measurements.
- Q: Are these knee pads machine washable? A: It is advisable to check the care instructions provided with the knee pads, as typically, compression wear should be hand washed or machine washed on a gentle cycle to maintain their elasticity.
- Q: Do the knee pads provide protection from scratches and injuries? A: Yes, the COOLOMG knee pads are designed to provide additional protection against injuries and scratches, making them a good choice for active sports.
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