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football knee pads
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are COOLOMG Basketball Knee Pads made from? A: COOLOMG Basketball Knee Pads are made from a mixed elastic compression material that features a non-slip design, ensuring a snug and comfortable fit.
- Q: How do these knee pads help with muscle stabilization? A: The extra-long leg sleeves provide power compression, which helps stabilize the muscles and offers additional protection against injuries and scratches.
- Q: What is the benefit of the graded compression structure? A: The graded compression structure improves blood flow to the legs, which helps accelerate circulation back to the heart.
- Q: Can these knee pads be used for different sports? A: Yes, COOLOMG knee pads are versatile and can be used for various activities including basketball, baseball, football, and both outdoor and indoor sports.
- Q: How do the knee pads maintain comfort during use? A: The knee pads feature moisture-wicking material that keeps you dry and comfortable, regulating temperature to keep you warm in cold conditions and cool in heat.
- Q: What should I do if I encounter issues with the knee pads? A: If you encounter any issues with the item, you can contact COOLOMG and provide pictures. They will gladly send you a replacement of the same item at no cost.
- Q: Are these knee pads suitable for youth athletes? A: Yes, COOLOMG Youth Knee Pads are specifically designed for younger athletes and provide the necessary support and protection for active use.
- Q: What sizes are available for the COOLOMG knee pads? A: The COOLOMG knee pads are available in various sizes, including XS, to ensure a proper fit for different body types.
- Q: Do the knee pads provide any thermal benefits? A: Yes, the knee pads regulate temperature, helping to keep you warm in cold weather while also allowing for cooling in warmer conditions.
- Q: How should I care for my COOLOMG knee pads? A: For best results, hand wash the knee pads in cold water and air dry to maintain their elasticity and effectiveness.
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